Public Wiki - User contributions [en]

Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

2012-07-23T19:08:46Z

Mrios: /* How can I view a resource or location's schedule as a Calendar? */

== How do I log in?==
You can log in via the Web Interface (or Web GUI) by clicking here. You may want to bookmark this link:
:https://zimbra.anl.gov

In addition to the web interface, Zimbra supports POPs, IMAPs, and MAPI for Outlook. You can find more info using these protocols with external mail clients elsewhere in this document.

== Right-clicking (Linux, Windows) and option-clicking (Mac) ==
The Zimbra web interface is quite capable, and behaves much like a typical desktop application. Many items in the web interface will give you a menu of options if you right-click or option-click on them. If think something might have additional options or actions, try right-clicking or option-clicking on it.

== How do I filter my mail? ==
See the [http://wiki.zimbra.com/index.php?title=Zimbra_Web_Client_Mail_Filters Zimbra Web Client Mail Filters] document at Zimbra.com.

== How do I share (delegate) one of my calendars with someone? ==
See [[CIS Email Services/Zimbra User Documentation/FAQ/HOWTO Share Your Calendar | HOWTO Share Your Calendar]].

== How do I View Message Headers (Complete Message Source) for an Email I Have Received? ==
* Open the message in question.
* Select the message in the "Conversation List". ''The conversation list is the list of messages above the Subject line.''
* Right-click on the message and choose "Complete Source".

== How do I change my From: address? ==
It is possible for you to change your own From: address, via your preferences page, to any of your Zimbra aliases or your full account name. If you desire to have a From: address such as finley@anl.gov (highly recommended), please contact your Zimbra Administrator, or help@anl.gov, to request this. Your Zimbra Administrator has the ability to set this as your "canonical address".

== I've changed my From: address in preferences, why isn't it working? ==
If your Zimbra Administrator has specified a canonical address for your account, it will override the From: setting on your preferences page.

== When I subscribe to a mailing list, it sees me as "user@zimbra.division.anl.gov" instead of the Reply-To: address I specified. How do I fix this? ==
When you subscribe to an email list, the list management software will likely prefer the address on your "From:" line over the address on your "Reply-To:" line. See '''"How do I change my From: address?"''' elsewhere in this document for information on how this can be changed.

== When I click on some attachments they open, but others do not. Why? ==
Your web browser may be blocking pop-ups.

Some attachments, such as a .pdf file, are typically opened by starting another application, such as Adobe Acrobat Reader. But if your attachment is a forwarded email message, Zimbra may want your browser to open it in a pop-up window.

To fix this so that you can see these attachments, look towards the top of your browser window for a notice about pop-ups being blocked. You will probably find a preferences button, or an "allow pop-ups from this site" button that you can click to resolve your issue.

== How can I view a resource or location's schedule as a Calendar? ==

If your administrator has enabled this ability for a resource, you can add it as a Calendar on your Calendars page. To add it:
*Right-click the word "Calendars" above your Calendar list and select''Link to shared calendar''.
*Enter the resource as ''name''@''domain''. (Example: ''4188@tcs.anl.gov'')
*This is a read-only view. Appointments using resources should be entered by including the resource on the attendee list when adding or editing an appointment. If a resource is already booked, it will not be shown as available.

== How can I add the CIS division calendar (under Sharepoint) to my Calendars? ==

The Sharepoint resource link that you'll want to use can be found by:
* pointing your browser at the Sharepoint divisional calendar: https://sharepoint.anl.gov/Divisions/cis/Lists/Division%20Calendar/calendar.aspx
* clicking the "Custom Commands" tab
* clicking on "Copy iCal URL to clipboard"
* clicking on "Copy URL to Clipboard"

then going to the Zimbra web client and:
* clicking the "Calendar" tab
* clicking "Create a new calendar" at the top of the "Calendar" strip on the left
* providing a Name and Color for the calendar, and clicking both checkboxes
* entering the URL in your clipboard into the "URL:" text box
* clicking "OK"

The calendar should now be visible.

Email Services/Zimbra User Documentation/FAQ

2011-03-07T22:34:17Z

Mrios: /* Can I attach a read/return receipt to my email? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a mailbox size limit?==
Nope. We don't enforce quotas.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
* [http://zimbra.com/products/screenshots.html Screen Shots]

== How is Zimbra different from other mail and calendar software? ==
* Please see [http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Can I attach a read/return receipt to my email? ==
If you use the Zimbra Web Client, no. That feature is disabled by default. If you feel this feature is a necessary one for your work, please start this discussion with your local Zimbra domain administrator.

If you use a different email client, it will usually be possible. Whether or not other mail clients honor them remains to be seen.

('''2011-03-07:''' I just sent myself a read receipt via Thunderbird, then opened that email using the Zimbra Web Client. The ZWC didn't honor the receipt. --MAR)

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Did Zimbra empty my Trash folder? ==
Yes it did. Zimbra deletes messages in the Trash folder after 30 days.

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox.

An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files. In any case, CIS would consider going to these lengths for an ultra-critical last-ditch must-have piece of email, but not much else. Please consult the CIS service owner for further details.

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/FAQ

2011-03-07T22:31:41Z

Mrios: /* Does Zimbra have Fail Over Capabilities? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a mailbox size limit?==
Nope. We don't enforce quotas.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
* [http://zimbra.com/products/screenshots.html Screen Shots]

== How is Zimbra different from other mail and calendar software? ==
* Please see [http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Can I attach a read/return receipt to my email? ==
If you use the Zimbra Web Client, no. That feature is disabled by default. If you feel this feature is a necessary one for your work, please start this discussion with your local Zimbra domain administrator.

If you use a different email client, it will usually be possible. Each client does its own thing with receipts, and Zimbra pretty much lets them.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Did Zimbra empty my Trash folder? ==
Yes it did. Zimbra deletes messages in the Trash folder after 30 days.

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox.

An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files. In any case, CIS would consider going to these lengths for an ultra-critical last-ditch must-have piece of email, but not much else. Please consult the CIS service owner for further details.

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/FAQ

2011-03-07T22:28:26Z

Mrios: /* Is it possible to "undelete deleted mail" from the server side? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a mailbox size limit?==
Nope. We don't enforce quotas.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
* [http://zimbra.com/products/screenshots.html Screen Shots]

== How is Zimbra different from other mail and calendar software? ==
* Please see [http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Did Zimbra empty my Trash folder? ==
Yes it did. Zimbra deletes messages in the Trash folder after 30 days.

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox.

An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files. In any case, CIS would consider going to these lengths for an ultra-critical last-ditch must-have piece of email, but not much else. Please consult the CIS service owner for further details.

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/FAQ

2011-03-07T22:28:09Z

Mrios: /* Is it possible to "undelete deleted mail" from the server side? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a mailbox size limit?==
Nope. We don't enforce quotas.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
* [http://zimbra.com/products/screenshots.html Screen Shots]

== How is Zimbra different from other mail and calendar software? ==
* Please see [http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Did Zimbra empty my Trash folder? ==
Yes it did. Zimbra deletes messages in the Trash folder after 30 days.

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox.

An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files. In any case, we would consider going to these lengths for an ultra-critical last-ditch must-have piece of email, but not much else. Please consult the CIS service owner for further details.

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/FAQ

2011-03-07T22:19:33Z

Mrios: /* Is there a message size limit? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a mailbox size limit?==
Nope. We don't enforce quotas.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
* [http://zimbra.com/products/screenshots.html Screen Shots]

== How is Zimbra different from other mail and calendar software? ==
* Please see [http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox. An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files.

We are working on functionality in the server which will keep deleted messages for a certain amount of time before completely removing it from the system. This will be available in a future release. --Zimbra Team

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/CalDAV

2010-06-10T19:53:01Z

Mrios: /* Generic Instructions */

== Generic Instructions ==
'''Q)''' Can I use CalDAV to sync my calendar?

'''A)''' Yes. Point your CalDAV client at your calendar with the URI below. Replace "my_username@my_domain_name.anl.gov" with your fully qualified Zimbra username (Ie: finley@zimbra.it.anl.gov):

==== Thunderbird w/ Lightning ====
This has been tested with Thunderbird 3.0.4 and Lightning 1.0b1:

<nowiki>Use: https://zimbra.anl.gov/dav/</nowiki>'''my_username@my_domain_name.anl.gov/calendar_name'''
<nowiki> Authentication: my_username@my_domain_name.anl.gov</nowiki>
<nowiki> Must map each calendar separately</nowiki>

==== Mac OS X Leopard (10.5) or later ====

===== iPhone users note: =====
* If you wish to sync any of your calendars with an iPhone, you'll need to ensure that none of the Calendars have a space in their name. Log into Zimbra and rename any calendars (even ones you have that are shared from someone else) such that there are no spaces in the names. Use CamelCase, hyphens or underscores.
* Any events you add on your iPhone cannot go directly onto one of these calendars, as iTunes will only let you add to a "local" calendar. If you typically don't add appointments on your iPhone, this is probably not a big deal. If you do, it would be a good idea to designate a local calendar to be for the iPhone, then when you sync you can drag appointments to the right calendar.
We expect these issues to go away once iPhone 2.0 is released with ActiveSync support, in which case your phone can sync directly with the server without using the cradle.

===== Setting up iCal for CalDAV =====

* If you have previously installed the Zimbra Sync Preference Pane, go into that and uncheck Calendar syncing. If you need Contacts syncing, you'll still need this connector, otherwise you can remove it.
* Open iCal, and then open its Preferences (Command-,).
* Go into the accounts tab.
* Add a new account by clicking the plus sign (+) at the bottom of the left hand window.
* Description is whatever you like (eg, "Zimbra")
* Username is your zimbra login name
* Password is your Argonne Domain Password.
* Click the '''Server Options''' triangle, and in the URL enter:
<nowiki>https://zimbra.anl.gov/principals/users/</nowiki>'''<username>'''@'''zimbra-domain'''/
:If you're at all unsure what your full '''<username>'''@'''zimbra-domain''' is, simply login to Zimbra, click '''Preferences''', then look at the '''Accounts''' tab. At present, almost all users in MCS, ALCF, and the CELS office are in '''zimbra.mcs.anl.gov''', for example.

After this is done, all your calendars will show up in iCal. You can drag them into the order you like, uncheck the ones you don't want to see, change their colors, etc. '''Note''': You'll get the alarms for all Calendars by default. You can either turn off all alarms in iCal (in Preferences, Advanced), or on each Calendar you don't want alarms for, right-click and choose "Get Info", then check "Ignore alarms".

Changes in iCal are uploaded to the server immediately. Changes on the server are refreshed in iCal on the schedule chose in the Accounts tab, or on-demand by right-clicking the calendar and selecting "Refresh".

In order to add an appointment to a CalDAV Calendar, be sure it's the one highlighted in the calendar list on the left. If you try to add to a calendar to which you do not have write access, you will get an error. Deleting the appointment will fix that.