Public Wiki - User contributions [en]

Email Services/Zimbra User Documentation/Android 2.x

2010-11-15T23:41:00Z

Finley: /* Visual HOWTO */

==Quick Notes ==
Android 2.x works great with Zimbra. Email is push-style. Calendar sync works great. Contacts work great and can be presented as a single view of contacts across the Zimbra account and multiple Gmail accounts.

== Visual HOWTO ==
{|
| [[Image:Android 2.2-1.jpg|thumb|350px|upright|1) Click on "Menu", then "Settings"]]
| [[Image:Android 2.2-2.jpg|thumb|350px|upright|2) Click on "Accounts & sync", then "Add account"]]
| [[Image:Android 2.2-3.jpg|thumb|350px|upright|3) Click on "Corporate"]]
|}

{|
| [[Image:Android 2.2-4.jpg|thumb|350px|upright|4) Enter your Zimbra username and password then click "Next"]]
| [[Image:Android 2.2-5.jpg|thumb|350px|upright|5) Remove the backslash ("\") that is automatically added to your username]]
| [[Image:Android 2.2-6.jpg|thumb|350px|upright|6) ''(Photo showing backslash removed)'']]
|}
{|
| [[Image:Android 2.2-7.jpg|thumb|350px|upright|7) Click "Next"]]
| [[Image:Android 2.2-8.jpg|thumb|350px|upright|8) Accept the defaults and click "Next" again. You're done!]]
|}

Email Services/Zimbra User Documentation/Android 2.x

2010-11-15T23:31:48Z

Finley:

==Quick Notes ==
Android 2.x works great with Zimbra. Email is push-style. Calendar sync works great. Contacts work great and can be presented as a single view of contacts across the Zimbra account and multiple Gmail accounts.

== Visual HOWTO ==
{|
| [[Image:Android 2.2-1.jpg|thumb|350px|upright|1) Click on "Settings"]]
| [[Image:Android 2.2-2.jpg|thumb|350px|upright|2) Click on "Accounts & Sync"]]
| [[Image:Android 2.2-3.jpg|thumb|350px|upright|3) Click on "Corporate"]]
|}

{|
| [[Image:Android 2.2-4.jpg|thumb|350px|upright|4) Enter your Zimbra username and password then click "Next".]]
| [[Image:Android 2.2-5.jpg|thumb|350px|upright|5) Remove the backslash ("\") that is automatically added to your username.]]
| [[Image:Android 2.2-6.jpg|thumb|350px|upright|6) ''(Photo showing backslash removed)'']]
|}
{|
| [[Image:Android 2.2-7.jpg|thumb|350px|upright|7) Click "Next".]]
| [[Image:Android 2.2-8.jpg|thumb|350px|upright|8) Accept the defaults and click "Next" again. You're done!]]
|}

Email Services/Zimbra User Documentation/Android 2.x

2010-11-15T23:30:51Z

Finley:

;Quick notes: Verizon Droid 2.x works great with Zimbra. Email is push-style. Calendar sync works great. Contacts work great and can be presented as a single view of contacts across the Zimbra account and multiple Gmail accounts.

== Visual HOWTO ==
{|
| [[Image:Android 2.2-1.jpg|thumb|350px|upright|1) Click on "Settings"]]
| [[Image:Android 2.2-2.jpg|thumb|350px|upright|2) Click on "Accounts & Sync"]]
| [[Image:Android 2.2-3.jpg|thumb|350px|upright|3) Click on "Corporate"]]
|}

{|
| [[Image:Android 2.2-4.jpg|thumb|350px|upright|4) Enter your Zimbra username and password then click "Next".]]
| [[Image:Android 2.2-5.jpg|thumb|350px|upright|5) Remove the backslash ("\") that is automatically added to your username.]]
| [[Image:Android 2.2-6.jpg|thumb|350px|upright|6) ''(Photo showing backslash removed)'']]
|}
{|
| [[Image:Android 2.2-7.jpg|thumb|350px|upright|7) Click "Next".]]
| [[Image:Android 2.2-8.jpg|thumb|350px|upright|8) Accept the defaults and click "Next" again. You're done!]]
|}

File:Android 2.2-8.jpg

2010-11-15T23:02:59Z

Finley:

File:Android 2.2-7.jpg

2010-11-15T23:02:51Z

Finley:

File:Android 2.2-6.jpg

2010-11-15T23:02:42Z

Finley:

File:Android 2.2-5.jpg

2010-11-15T23:02:31Z

Finley:

File:Android 2.2-4.jpg

2010-11-15T23:02:19Z

Finley:

File:Android 2.2-3.jpg

2010-11-15T23:02:10Z

Finley:

File:Android 2.2-2.jpg

2010-11-15T23:02:04Z

Finley:

File:Android 2.2-1.jpg

2010-11-15T23:01:38Z

Finley:

Email Services/Zimbra User Documentation/BlackBerry

2010-10-19T20:33:16Z

Finley:

== Can I Connect my BlackBerry to Zimbra? ==
Yes. For details see the [http://inside.anl.gov/helpdesk/email/blackberry_enterprise_service.html Blackberry Enterprise Service] page on the Inside Argonne web site.

Email Services/Zimbra User Documentation/BlackBerry

2010-10-19T20:32:23Z

Finley: /* Can I Connect my BlackBerry to Zimbra? */

== Can I Connect my BlackBerry to Zimbra? ==
Yes. For details see the [http://inside.anl.gov/helpdesk/email/index.html Mobile Devices] page on the Inside Argonne web site.

Email Services/Zimbra User Documentation/Evolution

2010-05-27T18:33:26Z

Finley:

;NOTE: I recommend against using Evolution. Please give [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird]] a try instead. --[[User:Finley|Brian Finley]] 15:51, May 18, 2009 (CDT)

Email Services/Zimbra User Documentation/Android 2.x

2010-05-26T15:42:43Z

Finley:

HOWTO Coming...

;Quick notes: Verizon Droid 2.x works great with Zimbra. Email is push-style. Calendar sync works great. Contacts work great and can be presented as a single view of contacts across the Zimbra account and multiple Gmail accounts.

;Things to cover in this HOWTO:
* Link to official Android answer on ActiveSync support across vendors/versions.
* Video or screen shot walk through of ActiveSync setup
* Link to Zimbra statement about Android support if possible

Email Services/Zimbra User Documentation/Android 2.x

2010-05-26T15:37:19Z

Finley: Created page with 'HOWTO Coming... ;Quick notes: Verizon Droid 2.x works great with Zimbra. Email is push-style. Calendar sync works great. Contacts work great and can be presented as a single …'

Email Services/Zimbra User Documentation

2010-05-26T15:33:35Z

Finley: /* Mobile Device Client HOWTOs */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [https://webapps.inside.anl.gov/cis_unix/download/zimbra-howto-tmp/HOWTO_Schedule_a_Meeting/Zimbra_Web_Client/ HOWTO Schedule a Meeting]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android 2.x | Android 2.x (Ie.: Verizon Droid)]]
* [[CIS Email Services/Zimbra User Documentation/Android 1.x | Android 1.x (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Mail Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

===Calender Client HOWTOs===
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation/Android

2010-05-26T15:32:44Z

Finley: moved CIS Email Services/Zimbra User Documentation/Android to CIS Email Services/Zimbra User Documentation/Android 1.x

#REDIRECT [[CIS Email Services/Zimbra User Documentation/Android 1.x]]

Email Services/Zimbra User Documentation/Android 1.x

2010-05-26T15:32:44Z

Finley: moved CIS Email Services/Zimbra User Documentation/Android to CIS Email Services/Zimbra User Documentation/Android 1.x

== Executive Summary ==
;Device: T-Mobile G1 (Android)

Android devices support Zimbra email quite nicely via IMAP, but are not currently able to connect to non-Google calendars. There are a couple of apps in the Google Marketplace that provide VersaMail style support, but your mileage may vary.

== Settings Summary ==
=== Set up email ===
;Type your account email address: testy@anl.gov ''(this is the address you hand out to people)''
;Password: ******** ''(this is your ANL.GOV domain password)''

=== Add new email account ===
;What type of account is this?: IMAP account

=== Incoming Server Settings ===
;Username: testy ''(pre-filled)''
;Password: ******** ''(pre-filled)''
;IMAP Server: zimbra.anl.gov ''(pre-filled, but must change)''
;Security type: SSL (always)
;Port: 993 ''(make sure to review this _after_ setting "Security type", as changing the "Security type" will auto-set the port number)''
;IMAP path prefix: ''(leave blank)''

=== Outgoing Server Settings ===
;SMTP server: zimbra.anl.gov ''(pre-filled, but must change)''
;Security type: TLS (if available) ''(SSL will be enforced on the server)''
;Port: 587 ''(make sure to review this _after_ setting "Security type", as changing the "Security type" will auto-set the port number)''
;Require sign-in: ''(make sure a green check is in this box)''
;Username: testy
;Password: ******** ''(pre-filled)''

=== Account options ===
;Email checking frequency: Every 15 minutes
;Other settings: ''(your choice)''

== Visual HOWTO ==
# [[Image:Android-CIMG0055.JPG]] 
# [[Image:Android-CIMG0059.JPG]] 
# [[Image:Android-CIMG0060.JPG]] 
# [[Image:Android-CIMG0062.JPG]] 
# [[Image:Android-CIMG0063.JPG]] 
# [[Image:Android-CIMG0064.JPG]] 
# [[Image:Android-CIMG0065.JPG]] 
# [[Image:Android-CIMG0066.JPG]]

Email Services/Exchange User Documentation

2010-05-21T14:56:51Z

Finley: /* HOWTOs */

http://inside.anl.gov/cis/services/email/exchange.html

== HOWTOs ==
* [[Media:FBEntourage.doc | Entourage Free-Busy HOWTO]]
* [https://webapps.inside.anl.gov/cis_unix/download/zimbra-howto-tmp/HOWTO_Schedule_a_Meeting/Outlook/ Outlook 2007 Free-Busy HOWTO]

Email Services/Zimbra User Documentation

2010-05-21T14:56:22Z

Finley: /* Web Client HOWTOs */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [https://webapps.inside.anl.gov/cis_unix/download/zimbra-howto-tmp/HOWTO_Schedule_a_Meeting/Zimbra_Web_Client/ HOWTO Schedule a Meeting]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Mail Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

===Calender Client HOWTOs===
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services

2010-05-14T20:18:02Z

Finley:

* [[CIS Email Services/Zimbra User Documentation | Zimbra User Documentation]]
* [[CIS Email Services/Exchange User Documentation | Exchange User Documentation]]
* [[CIS Email Services/Argonne Meeting Scheduling FAQ | Argonne Meeting Scheduling FAQ]]

Email Services/

2010-05-14T19:44:38Z

Finley: Redirected page to CIS Email Services

#REDIRECT [[CIS Email Services]]

Email Services/Zimbra User Documentation

2010-05-06T22:14:27Z

Finley:

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [https://webapps.anl.gov/public/HOWTO_Schedule_a_Meeting/Zimbra_Web_Client/ HOWTO Schedule a Meeting]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Mail Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

===Calender Client HOWTOs===
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation

2010-05-06T22:13:22Z

Finley: /* Mail Client Configuration */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [https://webapps.anl.gov/public/HOWTO_Schedule_a_Meeting/Zimbra_Web_Client/ HOWTO Schedule a Meeting]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Exchange User Documentation

2010-05-06T22:12:32Z

Finley:

http://inside.anl.gov/cis/services/email/exchange.html

== HOWTOs ==
* [[Media:FBEntourage.doc | Entourage Free-Busy HOWTO]]

Email Services/Zimbra User Documentation

2010-05-06T22:09:31Z

Finley: /* Web Client HOWTOs */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [https://webapps.anl.gov/public/HOWTO_Schedule_a_Meeting/Zimbra_Web_Client/ HOWTO Schedule a Meeting]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

File:Zimbra - HOWTO Schedule a Meeting.swf

2010-05-06T18:14:15Z

Finley: uploaded a new version of "File:Zimbra - HOWTO Schedule a Meeting.swf"

Email Services/Zimbra User Documentation

2010-03-05T17:47:37Z

Finley: /* Web Client HOWTOs */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [[Media:Zimbra - HOWTO Schedule a Meeting.swf | HOWTO Schedule a Meeting]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

File:Zimbra - HOWTO Schedule a Meeting.swf

2010-03-05T17:46:28Z

Finley:

Email Services/Zimbra User Documentation

2010-02-03T21:19:53Z

Finley: /* Web Client HOWTOs */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ | FAQ]] ''(start here)''
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: HOWTO Schedule a Meeting | HOWTO Schedule a Meeting]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO

2010-02-03T21:19:48Z

Finley: CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO moved to CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

#REDIRECT [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ]]

Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

2010-02-03T21:19:48Z

Finley: CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO moved to CIS Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

== How do I log in?==
You can log in via the Web Interface (or Web GUI) by clicking here. You may want to bookmark this link:
:https://zimbra.anl.gov

In addition to the web interface, Zimbra supports POPs, IMAPs, and MAPI for Outlook. You can find more info using these protocols with external mail clients elsewhere in this document.

== Right-clicking (Linux, Windows) and option-clicking (Mac) ==
The Zimbra web interface is quite capable, and behaves much like a typical desktop application. Many items in the web interface will give you a menu of options if you right-click or option-click on them. If think something might have additional options or actions, try right-clicking or option-clicking on it.

== How do I filter my mail? ==
See the [http://wiki.zimbra.com/index.php?title=Zimbra_Web_Client_Mail_Filters Zimbra Web Client Mail Filters] document at Zimbra.com.

== How do I share (delegate) one of my calendars with someone? ==
See [[CIS Email Services/Zimbra User Documentation/FAQ/HOWTO Share Your Calendar | HOWTO Share Your Calendar]].

== How do I View Message Headers (Complete Message Source) for an Email I Have Received? ==
* Open the message in question.
* Select the message in the "Conversation List". ''The conversation list is the list of messages above the Subject line.''
* Right-click on the message and choose "Complete Source".

== How do I change my From: address? ==
It is possible for you to change your own From: address, via your preferences page, to any of your Zimbra aliases or your full account name. If you desire to have a From: address such as finley@anl.gov (highly recommended), please contact your Zimbra Administrator, or help@anl.gov, to request this. Your Zimbra Administrator has the ability to set this as your "canonical address".

== I've changed my From: address in preferences, why isn't it working? ==
If your Zimbra Administrator has specified a canonical address for your account, it will override the From: setting on your preferences page.

== When I subscribe to a mailing list, it sees me as "user@zimbra.division.anl.gov" instead of the Reply-To: address I specified. How do I fix this? ==
When you subscribe to an email list, the list management software will likely prefer the address on your "From:" line over the address on your "Reply-To:" line. See '''"How do I change my From: address?"''' elsewhere in this document for information on how this can be changed.

== When I click on some attachments they open, but others do not. Why? ==
Your web browser may be blocking pop-ups.

Some attachments, such as a .pdf file, are typically opened by starting another application, such as Adobe Acrobat Reader. But if your attachment is a forwarded email message, Zimbra may want your browser to open it in a pop-up window.

To fix this so that you can see these attachments, look towards the top of your browser window for a notice about pop-ups being blocked. You will probably find a preferences button, or an "allow pop-ups from this site" button that you can click to resolve your issue.

== How can I view a resource or location's schedule as a Calendar? ==

If your administrator has enabled this ability for a resource, you can add it as a Calendar on your Calendars page. To add it:
*Right-click the word "Calendars" above your Calendar list and select''Link to shared calendar''.
*Enter the resource as ''name''@''domain''. (Example: ''4188@tcs.anl.gov'')
*This is a read-only view. Appointments using resources should be entered by including the resource on the attendee list when adding or editing an appointment. If a resource is already booked, it will not be shown as available.

Email Services/Zimbra User Documentation/FAQ

2010-02-03T21:17:29Z

Finley: /* What does Zimbra look like? */

Email Services/Zimbra User Documentation

2010-02-03T21:15:25Z

Finley: /* FAQ */

== What is Zimbra? ==
Zimbra is a mail and calendar server software, very much like Exchange. CIS supports both Exchange and Zimbra as sister platforms for providing [https://wiki.inside.anl.gov/inside/CIS_Email_Services CIS Email Services].

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* Web Mail
* MS Outlook
* Apple Mail and iCal
* Thunderbird
* Mobile devices

The [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]] contains answers to many general questions about Zimbra at Argonne.

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation

2010-02-03T21:04:22Z

Finley:

== FAQ ==
* [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation

2010-02-03T21:04:04Z

Finley:

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* MS Outlook (Online, Offline, Cached Mode)
* Eudora
* Apple Mail and iCal
* Thunderbird/Sunbird, Evolution
* RSS readers

For more details, see
''[http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]''.

== FAQ ==
* [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation

2010-02-03T21:02:37Z

Finley:

{{Float TOC}}

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* MS Outlook (Online, Offline, Cached Mode)
* Eudora
* Apple Mail and iCal
* Thunderbird/Sunbird, Evolution
* RSS readers

For more details, see
''[http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]''.

== FAQ ==
* [[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation

2010-02-03T17:50:45Z

Finley: /* FAQ */

Email Services/Zimbra User Documentation

2010-02-03T17:50:27Z

Finley: /* FAQ */

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* MS Outlook (Online, Offline, Cached Mode)
* Eudora
* Apple Mail and iCal
* Thunderbird/Sunbird, Evolution
* RSS readers

For more details, see
''[http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]''.

== FAQ ==
* '''[[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]'''

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

2010-02-01T22:20:35Z

Finley:

Email Services/Zimbra User Documentation/Zimbra Web Client: FAQ

2010-02-01T22:13:25Z

Finley: New page: == How do I log in?== You can log in via the Web Interface (or Web GUI) by clicking here. You may want to bookmark this link: :https://zimbra.anl.gov In addition to the web interface, Zi...

== How do I log in?==
You can log in via the Web Interface (or Web GUI) by clicking here. You may want to bookmark this link:
:https://zimbra.anl.gov

In addition to the web interface, Zimbra supports POPs, IMAPs, and MAPI for Outlook. You can find more info using these protocols with external mail clients elsewhere in this document.

== Right-clicking (Linux, Windows) and option-clicking (Mac) ==
The Zimbra web interface is quite capable, and behaves much like a typical desktop application. Many items in the web interface will give you a menu of options if you right-click or option-click on them. If think something might have additional options or actions, try right-clicking or option-clicking on it.

== How do I share (delegate) one of my calendars with someone? ==
See [[CIS Email Services/Zimbra User Documentation/FAQ/HOWTO Share Your Calendar | HOWTO Share Your Calendar]].

== How do I View Message Headers (Complete Message Source) for an Email I Have Received? ==
* Open the message in question.
* Select the message in the "Conversation List". ''The conversation list is the list of messages above the Subject line.''
* Right-click on the message and choose "Complete Source".

== How do I change my From: address? ==
It is possible for you to change your own From: address, via your preferences page, to any of your Zimbra aliases or your full account name. If you desire to have a From: address such as finley@anl.gov (highly recommended), please contact your Zimbra Administrator, or help@anl.gov, to request this. Your Zimbra Administrator has the ability to set this as your "canonical address".

== I've changed my From: address in preferences, why isn't it working? ==
If your Zimbra Administrator has specified a canonical address for your account, it will override the From: setting on your preferences page.

== When I subscribe to a mailing list, it sees me as "user@zimbra.division.anl.gov" instead of the Reply-To: address I specified. How do I fix this? ==
When you subscribe to an email list, the list management software will likely prefer the address on your "From:" line over the address on your "Reply-To:" line. See '''"How do I change my From: address?"''' elsewhere in this document for information on how this can be changed.

== When I click on some attachments they open, but others do not. Why? ==
Your web browser may be blocking pop-ups.

Some attachments, such as a .pdf file, are typically opened by starting another application, such as Adobe Acrobat Reader. But if your attachment is a forwarded email message, Zimbra may want your browser to open it in a pop-up window.

To fix this so that you can see these attachments, look towards the top of your browser window for a notice about pop-ups being blocked. You will probably find a preferences button, or an "allow pop-ups from this site" button that you can click to resolve your issue.

== How can I view a resource or location's schedule as a Calendar? ==

If your administrator has enabled this ability for a resource, you can add it as a Calendar on your Calendars page. To add it:
*Right-click the word "Calendars" above your Calendar list and select''Link to shared calendar''.
*Enter the resource as ''name''@''domain''. (Example: ''4188@tcs.anl.gov'')
*This is a read-only view. Appointments using resources should be entered by including the resource on the attendee list when adding or editing an appointment. If a resource is already booked, it will not be shown as available.

Email Services/Zimbra User Documentation

2010-02-01T22:09:18Z

Finley: /* Mail Client Configuration */

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* MS Outlook (Online, Offline, Cached Mode)
* Eudora
* Apple Mail and iCal
* Thunderbird/Sunbird, Evolution
* RSS readers

For more details, see
''[http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]''.

== FAQ ==
'''[[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]'''

==Mail Client Configuration==
=== Web Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Zimbra Web Client HOWTO | Zimbra Web Client HOWTO]]

=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation/FAQ

2010-02-01T22:07:22Z

Finley: /* Web Interface */

Email Services/Zimbra User Documentation/FAQ

2010-02-01T22:06:38Z

Finley: /* Does it support wireless syncing with devices, like the Treo and the BlackBerry? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
[http://zimbra.com/products/screenshots.html Screen Shots]

== Does it support wireless syncing with devices, like the Treo, iPhone, and the BlackBerry? ==
Yes.

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox. An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files.

We are working on functionality in the server which will keep deleted messages for a certain amount of time before completely removing it from the system. This will be available in a future release. --Zimbra Team

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

==Web Interface==
===I've just gotten my account. How do I log in?===
You'll want to log in first via the web interface, just to have a look around.
:https://zimbra.anl.gov

You'll need to use your ANL.GOV domain password to authenticate, unless your Zimbra domain administrator has told you otherwise.

In addition to the web interface, Zimbra supports POPs, IMAPs, and MAPI for Outlook. You can find
more info using these protocols with external mail clients elsewhere in this document.

=== Right-clicking (Linux, Windows) and option-clicking (Mac) ===
The Zimbra web interface is quite capable, and behaves much like a typical desktop application. Many items in the web interface will give you a menu of options if you right-click or option-click on them. If think something might have additional options or actions, try right-clicking or option-clicking on it.

=== How do I share (delegate) one of my calendars with someone? ===
See [[CIS Email Services/Zimbra User Documentation/FAQ/HOWTO Share Your Calendar | HOWTO Share Your Calendar]].

=== How do I View Message Headers (Complete Message Source) for an Email I Have Received? ===
* Open the message in question.
* Select the message in the "Conversation List". ''The conversation list is the list of messages above the Subject line.''
* Right-click on the message and choose "Complete Source".

=== How do I change my From: address? ===
It is possible for you to change your own From: address, via your preferences page, to any of your Zimbra aliases or your full account name. If you desire to have a From: address such as finley@anl.gov (highly recommended), please contact your Zimbra Administrator, or help@anl.gov, to request this. Your Zimbra Administrator has the ability to set this as your "canonical address".

=== I've changed my From: address in preferences, why isn't it working? ===
If your Zimbra Administrator has specified a canonical address for your account, it will override the From: setting on your preferences page.

=== When I subscribe to a mailing list, it sees me as "user@zimbra.division.anl.gov" instead of the Reply-To: address I specified. How do I fix this? ===
When you subscribe to an email list, the list management software will likely prefer the address on your "From:" line over the address on your "Reply-To:" line. See '''"How do I change my From: address?"''' elsewhere in this document for information on how this can be changed.

=== How do I do Nested/conditional mail filters? ===
Multipart mail filter analysis is parsing
by individual condition and not be conditional
grouping using '+' on filters. How to change
this behavior?

Answer in progress...

=== When I click on some attachments they open, but others do not. Why? ===
Your web browser may be blocking pop-ups.

Some attachments, such as a .pdf file, are typically opened by starting another application, such as Adobe Acrobat Reader. But if your attachment is a forwarded email message, Zimbra may want your browser to open it in a pop-up window.

To fix this so that you can see these attachments, look towards the top of your browser window for a notice about pop-ups being blocked. You will probably find a preferences button, or an "allow pop-ups from this site" button that you can click to resolve your issue.

=== How can I view a resource or location's schedule as a Calendar? ===

If your administrator has enabled this ability for a resource, you can add it as a Calendar on your Calendars page. To add it:
*Right-click the word "Calendars" above your Calendar list and select''Link to shared calendar''.
*Enter the resource as ''name''@''domain''. (Example: ''221-b228@zimbra.mcs.anl.gov'')
*This is a read-only view. Appointments using resources should be entered by including the resource on the attendee list when adding or editing an appointment. If a resource is already booked, it will not be shown as available.

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation/FAQ

2010-02-01T22:05:48Z

Finley: /* Does it do MAPI? */

== Does it do Calendaring?==
Yes.

== Does it do Task Lists? ==
Yes.

== Does it do IMAP?==
Yes.

== Does it do POP?==
Yes.

== Does it do MAPI?==
Yes. With the use of a client-side plugin.

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

== What does Zimbra look like?==
[http://zimbra.com/products/screenshots.html Screen Shots]

== Does it support wireless syncing with devices, like the Treo and the BlackBerry? ==
Yes.

* Treos and related devices are supported by [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra Mobile], an integrated add-on to ZCS (Zimbra Collaboration Suite). It works with Symbian S60/S80, Windows® Mobile (WM5), and Palm smartphones. We are licensed to use Zimbra Mobile.
* BlackBerry devices are also supported by Zimbra Mobile by way of the [http://www.zimbra.com/products/mobile_blackberry.html Zimbra Mobile Connector for BES] (Blackberry Enterprise Server).
:''This support is currently in beta. We will be testing it shortly, and anticipate deploying it in production as soon as it is considered stable. This will allow us to provide Blackberry connectivity for our Exchange and Zimbra users via the same BES service. --[[User:Finley|Brian Finley]] 19:20, February 10, 2008 (CST)''

== How Do I Move My Existing Mail to Zimbra? ==
* Talk to your Zimbra Domain administrator. They can provide you with the various options and recommend a procedure that's best for you.

== How do I get my Incoming Mail to go to the Zimbra Server? ==
There are multiple ways to get your email to go to the Zimbra server. Some of these are described below.

=== Use the Argonne Alias Application ===
If your mail is normally delivered via an alias you have configured in the [alias application], then you're in luck -- this is probably the easiest way to get your mail to the Zimbra server.

'''Steps:'''
# Log into the [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases Argonne Alias Application] -- (''Mac Users:'' Use Firefox to follow this link, as Safari does not accept a certificate.)
# Click on your alias.
# Change the settings to specify your Zimbra account. Here's an example, using Brian Finley's alias (which is finley@anl.gov):
<pre>
finley@zimbra.anl.gov
</pre>

:'''WARNING:''' If you have '''a)''' two accounts listed, '''and''' '''b)''' one of them is your anlmail.anl.gov exchange account, there is a side effect of which you should be aware. In this situation, mail that originates from Exchange, or an Exchange connected client (Ie: Outlook via MAPI, or Exchange Webmail) will be delivered to your Exchange account, but not to your Zimbra account. This problem is understood, but the resolution is non-trivial. For now, the workaround is to either have your mail client check both accounts, or to only list one account in the alias application. It is possible to only list your Zimbra account in the alias application, and for you to tell Zimbra to keep a local copy, and also forward your mail to your Exchange account via your preferences in the Zimbra web interface. However, you must bear in mind that Zimbra is still a pilot with no service level guarantees.

===Migrating Email off MS Exchange===

Any alias in the alias application will be ignored for Exchange-originated mail when a previous alias setting pointed to ''any'' Exchange server in the Lab. Only removal of that Exchange account will solve this problem. The following steps must be taken to extricate a Lab email alias from MS Exchange:

'''Steps:'''
# Update Lab alias through one of the following links:
## [http://www.anl.gov/cgi-bin/anl/my/alias.csh?function=Aliases] -- Requires ANL domain account, ''Firefox only''
## [http://www.anl.gov/alias/] -- Requires ''Control Identifier'', i.e., your prior password, and ''works in Safari''
# Wait at most ''30 minutes'' for refresh -- expect test message to new alias target from root@anl.gov (Hermes Super-User)
# Convince yourself that the new alias works for external mail.
# Migrate '''Calendars''' and '''Contacts''' if needed, using the "Outlook import Wizard". '''TODO:''' locate link.
# Move ''all'' messages you wish to preserve, including those in folders, off your Exchange account, and into to your new mailbox, e.g. using an IMAP mail client connected to both accounts.
# Have Exchange mailbox deleted entirely by your Exchange administrator, preferably near the end of the business day. Note that just deactivation or hiding does not work.
# Wait overnight for Exchange to flush cache (until this happens, Exchange users will get bounces).
# Verify: have an Outlook or Entourage user send mail to your lab alias.

Done.

===procmail rule for Linux and Unix Geeks===
If you use procmail, and would like to keep receiving your mail in whatever way you currently receive mail, but would still like to give Zimbra a try, you can add the following rule to your .procmailrc file. It will send a copy of every message it sees on to the email address specified, but will then continue to process each message with your subsequent rules.

<pre>
#
# Send a copy to user@zimbra.anl.gov then continue processing.
#
:0 c
! user@zimbra.anl.gov
</pre>

See '''man procmailex''' or '''man procmailrc''' for details.

== How does the Zimbra Web Client Compare with Outlook and Exchange? ==
A brief answer is that the Zimbra Web Client is similar in functionality to the Outlook Web Client, with some Additional Features and Some misssing Features. For a more detailed investigation check it out here. [[CIS Email Services/Zimbra User Documentation/FAQ/Outlook Web Client vs. Zimbra Web Client | Outlook Web Client vs. Zimbra Web Client]].
 
As far as The Outlook Client itself, it is more full featured than the Zimbra Web Client. However, the Zimbra Server itself does support MAPI connections via Outlook, through the installation of a simple plugin. I have not had a lot of time to test it, but initially it looks and feels just like outlook when connected to exchange. Early on there are errors downloading the GAL, which are preventing testing of much of the Collaboration features of outlook, however the email seems to work with full support of folders, rules, and searching. Once I have more time to investigate, i will post more information

:--Christiaan

== Does Zimbra have Fail Over Capabilities? ==
Our current configuration includes a cold-standby server for manual fail over in the case of hardware failure on one of the servers.

== Do "Mail Filters" Created in the Web Client Work if I Use Some Other Client to Check my Mail? ==
Yes!

Mail Filters happen on the Zimbra servers and are independent of the client you use to check your mail.

'''Note:''' "Mail Filters" are set by clicking on the "View or edit your options" tab on the left, then the "Mail Filters" tab on the top right.

== How does the "matches pattern" feature in "Mail Filters" work? ==
It allows you to use the following characters as wildcards:
:<nowiki>*</nowiki> (matches anything, any number of times)
:? (matches anything once)
:\ (escapes the next character -- Ie: "\*" will match an asterisk, instead of being considered a wildcard)

== What is the maximum possible mailbox size? ==
We don't have a maximum mailbox size. We do have customers who have some users with 1GB - 4 GB mailboxes. ''--Anup Patwardhan / Senior Systems Architect - Zimbra''

== What happens when I click on "Send Error Report"? ==
When you click the 'Send error report' button, an email is sent to the team at Zimbra. --Zimbra Team

== Is it possible to do mail box delegation? Such as in the case of a supervisor delegating their mailbox to an assistant? ==
This is possible in Outlook today and will be in the Zimbra Web UI next release, beta available December 15th, 2006. --Zimbra Team

== Is it possible to "undelete deleted mail" from the server side? ==
Once a user empties their trash folder, the email is completely deleted from the user's mailbox. An administrator would have to go to an incremental backup, and restore the user's mail to a temporary mailbox to get the message back. In a worst case scenario, it may be possible to recreate the messages using the Zimbra journal files.

We are working on functionality in the server which will keep deleted messages for a certain amount of time before completely removing it from the system. This will be available in a future release. --Zimbra Team

== In a situation such as an employee leaving, is there a way to transfer all of that employee's mail to the mailbox of another employee? ==
We can take a backup of the departing user's mailbox and restore the contents of that mailbox into an existing mailbox or a new mailbox.
We can restore messages into the user's mailbox or you can also use command line utilities to inject particular messages from the user's mailbox into an existing mailbox. --Zimbra Team

==Web Interface==
===I've just gotten my account. How do I log in?===
You'll want to log in first via the web interface, just to have a look around.
:https://zimbra.anl.gov

You'll need to use your ANL.GOV domain password to authenticate, unless your Zimbra domain administrator has told you otherwise.

In addition to the web interface, Zimbra supports POPs, IMAPs, and MAPI for Outlook. You can find
more info using these protocols with external mail clients elsewhere in this document.

=== Right-clicking (Linux, Windows) and option-clicking (Mac) ===
The Zimbra web interface is quite capable, and behaves much like a typical desktop application. Many items in the web interface will give you a menu of options if you right-click or option-click on them. If think something might have additional options or actions, try right-clicking or option-clicking on it.

=== How do I share (delegate) one of my calendars with someone? ===
See [[CIS Email Services/Zimbra User Documentation/FAQ/HOWTO Share Your Calendar | HOWTO Share Your Calendar]].

=== How do I View Message Headers (Complete Message Source) for an Email I Have Received? ===
* Open the message in question.
* Select the message in the "Conversation List". ''The conversation list is the list of messages above the Subject line.''
* Right-click on the message and choose "Complete Source".

=== How do I change my From: address? ===
It is possible for you to change your own From: address, via your preferences page, to any of your Zimbra aliases or your full account name. If you desire to have a From: address such as finley@anl.gov (highly recommended), please contact your Zimbra Administrator, or help@anl.gov, to request this. Your Zimbra Administrator has the ability to set this as your "canonical address".

=== I've changed my From: address in preferences, why isn't it working? ===
If your Zimbra Administrator has specified a canonical address for your account, it will override the From: setting on your preferences page.

=== When I subscribe to a mailing list, it sees me as "user@zimbra.division.anl.gov" instead of the Reply-To: address I specified. How do I fix this? ===
When you subscribe to an email list, the list management software will likely prefer the address on your "From:" line over the address on your "Reply-To:" line. See '''"How do I change my From: address?"''' elsewhere in this document for information on how this can be changed.

=== How do I do Nested/conditional mail filters? ===
Multipart mail filter analysis is parsing
by individual condition and not be conditional
grouping using '+' on filters. How to change
this behavior?

Answer in progress...

=== When I click on some attachments they open, but others do not. Why? ===
Your web browser may be blocking pop-ups.

Some attachments, such as a .pdf file, are typically opened by starting another application, such as Adobe Acrobat Reader. But if your attachment is a forwarded email message, Zimbra may want your browser to open it in a pop-up window.

To fix this so that you can see these attachments, look towards the top of your browser window for a notice about pop-ups being blocked. You will probably find a preferences button, or an "allow pop-ups from this site" button that you can click to resolve your issue.

=== How can I view a resource or location's schedule as a Calendar? ===

If your administrator has enabled this ability for a resource, you can add it as a Calendar on your Calendars page. To add it:
*Right-click the word "Calendars" above your Calendar list and select''Link to shared calendar''.
*Enter the resource as ''name''@''domain''. (Example: ''221-b228@zimbra.mcs.anl.gov'')
*This is a read-only view. Appointments using resources should be entered by including the resource on the attendee list when adding or editing an appointment. If a resource is already booked, it will not be shown as available.

== Connectors ==
=== What is a connector? ===
Connectors are software installed on desktops or notebooks to allow certain software to connect to the Zimbra server. Connectors are provided for Microsoft Outlook and Apple iSync.

=== Who is responsible for connector updates? ===
Connector updates are the responsibility of the user, the user's Zimbra Domain Admin(s), or the user's IT Support Staff.

Email Services/Zimbra User Documentation

2010-02-01T22:05:23Z

Finley:

Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird

2010-02-01T22:04:31Z

Finley: New page: Please note that Mozilla Lightning/Sunbird software and still very much under development. * As of Sunbird 0.8 with ZCS 5.06, one can subscribe to a Zimbra calendar in order to view and m...

Please note that Mozilla Lightning/Sunbird software and still very much under development.
* As of Sunbird 0.8 with ZCS 5.06, one can subscribe to a Zimbra calendar in order to view and modify items. However, things are still quirky.
* As of 5.0RC1 and earlier, Calendar events cannot be 'deleted' from Sunbird. They must be marked as 'Status: Canceled' through the menu Options -> Status -> Canceled .

== HOWTO ==
Follow these steps to get your calendar to display in Sunbird:
* File > Subscribe to Remote Calendar > Create a new calendar "on the network" >
* Format: iCalendar (ICS)
* Location: '''<nowiki>https://zimbra.anl.gov/zimbra/home/username/calendar?fmt=ics</nowiki>''' (replace "username" with your Zimbra account username.)

== Links ==
* http://wiki.zimbra.com/index.php?title=Accessing_Zimbra_Collaboration_Suite_with_Thunderbird
* http://wiki.zimbra.com/index.php?title=Connectors_for_Lightning/Sunbird
* http://www.zimbra.com/forums/showthread.php?t=2454
* http://wiki.zimbra.com/index.php?title=Thunderbird_%26_Lightning
* http://www.mozilla.org/projects/calendar/lightning/
* http://www.mozilla.org/projects/calendar/sunbird/

== Lightning/Sunbird Feedback ==
* If I set a reminder on an appointment in ZCS 5.06, then disable the reminder in Sunbird 0.8, the reminder doesn't get removed from Zimbra. Instead Sunbird adds it again from Zimbra during its next update.) --[[User:Lehman|Lehman]] 22:00, June 15, 2008 (CDT)

Email Services/Zimbra User Documentation

2010-02-01T22:00:36Z

Finley: /* Calender Client Configuration */

Zimbra mail and calendaring functions are accessible using a number of existing protocols and client programs on various desktop computing platforms. Notably, the following clients are supported:

* MS Outlook (Online, Offline, Cached Mode)
* Eudora
* Apple Mail and iCal
* Thunderbird/Sunbird, Evolution
* RSS readers

For more details, see
''[http://www.zimbra.com/about/what_is_different_about_zimbra.html What is Different About Zimbra?]''.

== FAQ ==
'''[[CIS Email Services/Zimbra User Documentation/FAQ | Zimbra User FAQ]]'''

==Mail Client Configuration==
=== Desktop Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Thunderbird | Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Lightning Calendar Extension for Thunderbird | Lightning Calendar Extension for Thunderbird ]]
* [[CIS Email Services/Zimbra User Documentation/Outlook and Outlook Express | Outlook and Outlook Express ]]
* [[CIS Email Services/Zimbra User Documentation/Evolution | Evolution ]]

=== Mobile Device Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Android | Android (T-Mobile G1)]]
* [[CIS Email Services/Zimbra User Documentation/BlackBerry | BlackBerry]]
* [[CIS Email Services/Zimbra User Documentation/iPhone | iPhone]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 3 | Treo with VersaMail 3]]
* [[CIS Email Services/Zimbra User Documentation/Treo with VersaMail 2 | Treo with VersaMail 2]]
* [[CIS Email Services/Zimbra User Documentation/Windows Mobile 5 | Windows Mobile 5]]

;References:
:* [http://wiki.zimbra.com/index.php?title=Moble_Device_Setup Zimbra's Wiki: Mobile Device Setup]

=== Generic Client HOWTOs ===
* [[CIS Email Services/Zimbra User Documentation/Generic IMAP Config | Generic IMAP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic POP Config | Generic POP Config]]
* [[CIS Email Services/Zimbra User Documentation/Generic SMTP Config | Generic SMTP Config]]

==Calender Client Configuration==
* [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]]
* [[CIS Email Services/Zimbra User Documentation/Mozilla Lightning and Sunbird | Mozilla Lightning and Sunbird]]
* [[CIS Email Services/Zimbra User Documentation/iCal with iSync Plugin | iCal with iSync Plugin]] ''(deprecated)''

==Is there a message size limit?==
Yes. The maximum message size is currently set to 100MB.

==What is the message size limit at some other sites?==
As of 2009.10.10:
* ORNL 15MB (moving to 50MB)
* JLAB 15MB
* SLAC 20MB
* LBNL 25MB (to align with GMail)
* NREL 30MB
* PPPL 80MB
* AMES 100MB
* BNL 100MB
* LLNL 100MB

== Is there a limit to the number of attachments I can add to a message via the web client? ==
Not that we have found. We have tested it with as many as 16 attachments thus far.

== Can I have the Web interface startup with the calendar instead of mail? ==
You can do this by clicking and bookmarking one of the following URLs:
* [https://zimbra.anl.gov/zimbra?app=calendar Start in Calendar]
* [https://zimbra.anl.gov/zimbra?app=contacts Start in Contacts]
* [https://zimbra.anl.gov/zimbra?app=documents Start in Documents]
* [https://zimbra.anl.gov/zimbra?app=tasks Start in Tasks]
* [https://zimbra.anl.gov/zimbra?app=briefcase Start in Briefcase]
* [https://zimbra.anl.gov/zimbra?app=mail Start in Mail]

[[Category:CIS Unix and Operations]]
[[Category:Mail Services]]
[[Category:Zimbra]]

Email Services/Zimbra User Documentation/iCal with iSync Plugin

2010-02-01T21:59:50Z

Finley: New page: ==iCal integration== '''Q)''' The Zimbra site mentions iCal (Mac OS) integration. How can I take advantage of this? '''A)''' If you only wish to sync Calendars and not Contacts, and are ...

==iCal integration==
'''Q)''' The Zimbra site mentions iCal (Mac OS) integration. How can I take advantage of this?

'''A)''' If you only wish to sync Calendars and not Contacts, and are running Leopard, then see [[CIS Email Services/Zimbra User Documentation/CalDAV | CalDAV]] for a more reliable sync method. Otherwise, there is a "Connector" that you will need to install. More information about the connector, including links to an installation and usage document can be found below.

:When the Zimbra Collaboration Suite Connector for Apple iSync is installed, users can synchronize their Zimbra contacts and calendars with Apple Address Book, iCal, and Microsoft® Entourage®.

=== Download the Zimbra iSync Connector ===
* [http://www.zimbra.com/docs/ne/latest/zcs_connector_for_apple_isync_guide/ Zimbra iSync Connector Document] (Read this first!)
* [https://zimbra.anl.gov/downloads/index.html Download the latest version of the Zimbra iSync Connector]