Known problems and (Hopefully!) solutions: Difference between revisions

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- Trace window will not update [solution 4]
- Trace window will not update [solution 4]


- Following error comes up on after IOC boot -> No known solution!
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31


== Solutions ==
== Solutions ==


1) Input/Output Controller (IOC) has lost contact with the system. Solutions include, i) "soft" reboot of individual IOC, ii) "hard" reboot of IOC, or iii) restart of entire system. Try them in the corresponding order written above.
1) Input/Output Controller (IOC) has lost contact with the system. Solutions include, i) "soft" reboot of individual IOC, ii) "hard" reboot of IOC, or iii) restart of entire system. Try them in the corresponding order written above.

Revision as of 21:51, July 8, 2015

List of possible symptoms

- VME buffer number goes to 0 and remains there -> [solution 1, solution 2]

- Rate windows, and possibly other windows too, are unresponsive (usually grey out) [solution 1]

- Time stamps are out of lock [solution 3]

- Trace window will not update [solution 4]

- Following error comes up on after IOC boot -> No known solution!

numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 5 firstMonitorCount 1 assignCount 7 firstConnectCount 3
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31
numMonitoredChans 31 firstMonitorCount 23 assignCount 39 firstConnectCount 31

Solutions

1) Input/Output Controller (IOC) has lost contact with the system. Solutions include, i) "soft" reboot of individual IOC, ii) "hard" reboot of IOC, or iii) restart of entire system. Try them in the corresponding order written above.