HPC/Applications/atk/License troubleshooting on Windows: Difference between revisions

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# [http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-questions Open a Windows command prompt.]
 
# Run The following commands exactly as shown:
#:: <code>set LMX_EXTENDEDLOG=C:\Temp\lmx.log</code>
#:: <code>set > %LMX_EXTENDEDLOG%</code>
#: You can select and Copy the string from here and Paste it into the Command Prompt window from the right-click context menu.
# Run this command, adapting it to the path you installed ATK under:
#:: <code>C:\"Program Files (x86)"\QuantumWise\atk-12.2.2\vnl\bin\vnl.exe</code>
#: It will take a few seconds for the command to start.
#: Note: Do ''not'' start VNL by clicking on its icon in Explorer or its desktop shortcut.
# Move any VNL windows away from the command prompt window.
# [http://windows.microsoft.com/en-US/windows7/Use-Snipping-Tool-to-capture-screen-shots Take a screenshot of your entire screen.]
#: Use Save Snip, Save As to produce an image file.
# Close VNL.
# In the Windows Explorer, navigate to the C:\Temp directory.
# [http://windows.microsoft.com/en-US/windows7/Send-a-file-in-e-mail Send by email the lmx.log file and the screenshot from step (5)]

Revision as of 07:55, August 29, 2012