HPC/Applications/matlab: Difference between revisions
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== Troubleshooting == | == Troubleshooting == | ||
You might get | You might get the following errors related to licensing. | ||
=== Running on a host that is not licensed === | |||
License checkout failed. | License checkout failed. | ||
License Manager Error -9 | License Manager Error -9 | ||
The hostid of your computer ("001122334455 001122334466") does not match the hostid of the license | The hostid of your computer ("001122334455 001122334466") does not match the hostid of the license file (001122334400). | ||
file (001122334400). | |||
</pre> | </pre> | ||
'''Solution:''' log in to clogin5 and retry. | |||
=== License in use === | |||
<pre> | <pre> | ||
License checkout failed. | License checkout failed. | ||
| Line 21: | Line 21: | ||
If no other user is currently running MATLAB, you may need to activate. | If no other user is currently running MATLAB, you may need to activate. | ||
</pre> | </pre> | ||
'''Solution:''' Wait a half hour or so and retry. You can identify the user currently running matlab using the "ps aux | grep matlab" command. Be considerate in negotiating access with that user. | |||
Revision as of 17:43, January 30, 2013
Introduction
MATLAB on Carbon is currently licensed to run on clogin5 only.
Troubleshooting
You might get the following errors related to licensing.
Running on a host that is not licensed
License checkout failed.
License Manager Error -9
The hostid of your computer ("001122334455 001122334466") does not match the hostid of the license file (001122334400).
Solution: log in to clogin5 and retry.
License in use
License checkout failed. License Manager Error -9 This error may occur when: -The hostid of this computer does not match the hostid in the license file. -A Designated Computer installation is in use by another user. If no other user is currently running MATLAB, you may need to activate.
Solution: Wait a half hour or so and retry. You can identify the user currently running matlab using the "ps aux | grep matlab" command. Be considerate in negotiating access with that user.