HPC/Applications/matlab: Difference between revisions
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License checkout failed. | License checkout failed. | ||
License Manager Error -9 | License Manager Error -9 | ||
The hostid of your computer ("001122334455 001122334466") does not match the hostid of the license file (001122334400). | The hostid of your computer ("001122334455 001122334466") '''does not match the hostid''' of the license file (001122334400). | ||
'''Solution:''' log in to clogin5 and retry. | '''Solution:''' log in to clogin5 and retry. | ||
=== License in use === | === License in use === | ||
License checkout failed. | |||
License checkout failed. | License Manager Error -9 | ||
License Manager Error -9 | This error may occur when: | ||
This error may occur when: | -The hostid of this computer does not match the hostid in the license file. | ||
-The hostid of this computer does not match the hostid in the license file. | -'''A Designated Computer installation is in use by another user.''' | ||
-A Designated Computer installation is in use by another user. | If no other user is currently running MATLAB, you may need to activate. | ||
If no other user is currently running MATLAB, you may need to activate. | |||
'''Solution:''' Wait a half hour or so and retry. You can identify the user currently running matlab using the "ps aux | grep matlab" command. Be considerate in negotiating access with that user. | '''Solution:''' Wait a half hour or so and retry. You can identify the user currently running matlab using the "ps aux | grep matlab" command. Be considerate in negotiating access with that user. | ||
Revision as of 17:45, January 30, 2013
Introduction
MATLAB on Carbon is currently licensed to run on clogin5 only.
Troubleshooting
You might get the following errors related to licensing.
Running on a host that is not licensed
License checkout failed.
License Manager Error -9
The hostid of your computer ("001122334455 001122334466") does not match the hostid of the license file (001122334400).
Solution: log in to clogin5 and retry.
License in use
License checkout failed. License Manager Error -9 This error may occur when: -The hostid of this computer does not match the hostid in the license file. -A Designated Computer installation is in use by another user. If no other user is currently running MATLAB, you may need to activate.
Solution: Wait a half hour or so and retry. You can identify the user currently running matlab using the "ps aux | grep matlab" command. Be considerate in negotiating access with that user.